Wednesday, June 04, 2014

Why You Hate Work - NYTimes.com


THE way we’re working isn’t working. Even if you’re lucky enough to have a job, you’re probably not very excited to get to the office in the morning, you don’t feel much appreciated while you’re there, you find it difficult to get your most important work accomplished, amid all the distractions, and you don’t believe that what you’re doing makes much of a difference anyway. By the time you get home, you’re pretty much running on empty, and yet still answering emails until you fall asleep.
Increasingly, this experience is common not just to middle managers, but also to top executives.

White-Collar Salt Mine


A 2013 survey of 12,115 workers worldwide found that many lacked a fulfilling workplace.
70%
Regular time for creative or strategic thinking
Ability to focus on one thing at a time
Opportunities to do what is most enjoyed
Level of meaning and significance
Connection to your company’s mission
A sense of community
Opportunities for learning and growth
Opportunities to do what you do best
Ability to prioritize your tasks
Overall positive energy
Understanding of how to be successful
Ability to balance work and home life
Ability to disengage from work
Comfort in truly being yourself


Employees are vastly more satisfied and productive, it turns out, when four of their core needs are met: physical, through opportunities to regularly renew and recharge at work; emotional, by feeling valued and appreciated for their contributions; mental, when they have the opportunity to focus in an absorbed way on their most important tasks and define when and where they get their work done; and spiritual, by doing more of what they do best and enjoy most, and by feeling connected to a higher purpose at work.
(..)
We often ask senior leaders a simple question: If your employees feel more energized, valued, focused and purposeful, do they perform better? Not surprisingly, the answer is almost always “Yes.” Next we ask, “So how much do you invest in meeting those needs?” An uncomfortable silence typically ensues.
How to explain this odd disconnect?
(..)
Partly, the challenge for employers is trust. For example, our study found that employees have a deep desire for flexibility about where and when they work — and far higher engagement when they have more choice. But many employers remain fearful that their employees won’t accomplish their work without constant oversight — a belief that ironically feeds the distrust of their employees, and diminishes their engagement.
A truly human-centered organization puts its people first — even above customers — because it recognizes that they are the key to creating long-term value.
(..)
t also makes a big difference to explicitly reward leaders and managers who exhibit empathy, care and humility, and to hold them accountable for relying on anger or other demeaning emotions that may drive short-term results but also create a toxic climate of fear over time — with enormous costs. Also, as our study makes clear, employees are far more engaged when their work gives them an opportunity to make a positive difference in the world.
The energy of leaders is, for better or worse, contagious. When leaders explicitly encourage employees to work in more sustainable ways — and especially when they themselves model a sustainable way of working — 
Why You Hate Work - NYTimes.com

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